Terms & Conditions

Restoraq is operated by Badesha Webdesign, org. no. 931 011 413, Aagot Christophersens veg 74, 2040 Kløfta, Norway, info@restoraq.com.

Restoraq is operated by Badesha Webdesign (Org. no. 931 011 413), Aagot Christophersens veg 74, 2040 Kløfta, Norway ("Restoraq", "we", "us"). These Terms & Conditions govern use of the Restoraq platform by restaurant owners and their staff ("you", "Restaurant Owner"). By creating an account or otherwise using Restoraq, you agree to these terms. If you do not agree, do not use the platform.

Separate, shorter terms apply to individual diners placing an order or reservation through a restaurant's Restoraq-powered website - see Section 6 below.

Restoraq is a software-as-a-service platform that gives restaurants a website, online ordering, table reservations, a digital menu, TV display screens, and back-office management tools (staff, inventory, reporting, and related features), offered on a subscription basis.

We are a technology provider. We do not operate, own, or control any restaurant using our platform, and we are not a party to the sale of food or drink between a restaurant and its customers.

• You must provide accurate, current information when registering, and keep it up to date.
• You are responsible for keeping your login credentials confidential and for all activity under your account.
• You must be legally authorized to act on behalf of the restaurant business you register.
• Tell us immediately at info@restoraq.com if you suspect unauthorized access to your account.

• Access to Restoraq is provided under the subscription plan you select, at the price displayed at signup or agreed separately.
• Fees are billed in advance on a recurring basis (e.g. monthly) until you cancel.
• Where a free trial is offered, your subscription converts to a paid plan automatically at the end of the trial unless you cancel first.
• You can cancel your subscription at any time from your dashboard billing settings; cancellation takes effect at the end of the current billing period, and we do not provide partial refunds for unused time except where required by law.
• We may change subscription pricing with reasonable advance notice; continued use after a price change takes effect constitutes acceptance of the new price.

As the operator of your restaurant, you are solely responsible for:

• The accuracy of your menu, prices, descriptions, allergen information, and images.
• Complying with all applicable food safety, hygiene, licensing, consumer protection, and tax laws in your jurisdiction.
• Fulfilling orders and reservations placed through the platform, and handling customer complaints, refunds, or disputes relating to food, service, or delivery.
• Any content you upload (images, text, logos) not infringing anyone else's rights.

Restoraq is not responsible for the quality, safety, legality, or fulfillment of any food or service ordered through a restaurant's page - that responsibility rests with the restaurant.

When a diner places an order or reservation through a restaurant's Restoraq-powered site, the resulting contract for the purchase of food, drink, or a table booking is between that diner and the restaurant, not with Restoraq. Restoraq processes the transaction as the restaurant's technology and payment facilitation provider. Any questions, changes, or complaints about an order should be directed to the restaurant first.

You agree not to use Restoraq to:

• Break any applicable law or regulation.
• Upload content that is unlawful, fraudulent, defamatory, or infringes someone else's intellectual property.
• Attempt to gain unauthorized access to the platform, other accounts, or our infrastructure.
• Interfere with or disrupt the platform's operation (e.g. excessive automated requests, attempts to bypass rate limits or security controls).
• Use the platform to send unsolicited marketing in violation of applicable e-marketing law.

We may suspend or terminate accounts that violate this section.

Restoraq and its underlying software, design, and branding are owned by Badesha Webdesign and protected by intellectual property law. Subscribing to Restoraq gives you a limited, non-exclusive, non-transferable right to use the platform for your own restaurant business - it does not transfer ownership of the software to you.

You retain ownership of the content you upload (menu text, images, logo, branding). By uploading content, you grant us a license to host, display, and process it solely to provide the service to you.

Restoraq integrates with third-party services you may choose to connect, such as payment processors, WhatsApp Business, Google Business Profile, or social media platforms. Your use of those services is subject to their own terms and privacy policies, which we do not control.

Our collection and use of personal data is described in our Privacy Policy, which forms part of these terms.

We aim to keep Restoraq available and reliable, but we do not guarantee uninterrupted or error-free operation. We may perform maintenance, and features may change over time as the platform evolves.

The platform is provided "as is" and "as available". To the fullest extent permitted by law, we disclaim implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Nothing in these terms limits any right you have as a consumer under mandatory law that cannot be excluded.

To the extent permitted by applicable law, Restoraq's total liability arising out of or relating to these terms or your use of the platform is limited to the amount you paid us in subscription fees in the 12 months preceding the event giving rise to the claim. We are not liable for indirect, incidental, or consequential damages, including lost profits or lost business, except where such liability cannot be excluded by law (for example, liability for death, personal injury, fraud, or gross negligence).

You may stop using Restoraq and cancel your subscription at any time. We may suspend or terminate your account if you materially breach these terms, including for non-payment, after reasonable notice where practicable. On termination, we will handle your data as described in our Privacy Policy, subject to any legal retention duties (e.g. accounting records).

These terms are governed by the laws of Norway, without regard to conflict-of-law principles, without prejudice to any mandatory consumer-protection rights you may have under the law of your own country of residence within the EU/EEA. Disputes shall be subject to the non-exclusive jurisdiction of the Norwegian courts.

EU consumers may also use the European Commission's Online Dispute Resolution platform at ec.europa.eu/consumers/odr.

We may update these terms from time to time. We'll update the "Last updated" date above, and notify Restaurant Owners of material changes by email. Continued use of Restoraq after changes take effect means you accept the updated terms.

Badesha Webdesign, Aagot Christophersens veg 74, 2040 Kløfta, Norway · info@restoraq.com